Mortgage digital onboarding platform

Platform for innovative mortage onboarding

In today’s market, mortgage suppliers are expected to provide consumers with a wide range of financial solutions across different sales channels. With the ES Mortgage Platform, you can add new digital sales channels to your traditional ones to enhance the mortgage application experience and cross-sell additional financial products.

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Online Customer Experience

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Our Platform

Fully automated, white-label and connected to multiple servicers through The Dutch Mortgage Data Network HDN. The platform includes:

Digital consumer onboarding
Execution-only mortgage origination
Online coaches for full customer support
A large network of brokers for financial advice AFM-compliant financial literacy test

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Key Benefits

Omni-channel mortgage issuance, including online coaches and mortgage calculator
Enabling 100% FTR mortgage applications
Omni-channel options for both online and offline
Customer support with trusted advisor
Direct digital sales channel for consumer
Cross-selling of additional financial products (e.g., bank guarantees and insurances)
Self-service mortgage origination portal for financially educated consumers
Cost benefits of fully managed outsourced service
Fully customisable (white label and multi-language by design) user experience

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Our Partners

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Enable Your Mortgage Label

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Solution Overview

Front-Office

Digital Onboarding
Mortgage Origination Software

Mid-Office

Digital ID Providers
Mid-Office Servicers
Source Data Provider

Back-Office

Back-Office Servicers
Data Network (HDN)

Functionalities Overview

Online Application

Execution-Only

Automated mortgage calculation/li>
Self-service online application
Financial literacy test
Attractive consumer pricing options

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Online Coach

Live support during the online application process
Live check of documents correctness
Seamless transfer to independent advisors

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Robo-Advice

Data-driven personal user flow
Consumer-tailored advice
24/7 availability

Offline Application

With independent advisors

Customer-focused mortgage advice
Lead generation
Integration with Advieskeuze.nl for quality assurance and transfer to independent advisors

Technical Features

Standard Features

Self-service platform for mortgage applications
Cost-efficient SaaS solution and operations
Integration with services and distributors
Digital ID and digital signature support
Mobile-first UX design

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Advance Features

Integration with source data providers (e.g., Mijnoverheid, UWV, DUO, BKR, etc.)
Integration with Calcasa for online taxation
Data-driven decision making