API service portfolio for a financial institution

Challenge

A financial institution requested us to help modernize their operations by offering their APIs to external parties. The goal was to improve their service delivery channel and attract new partners with a holistic suite of digital capabilities.

Solution

What we did to support our client:

  • API market scan: we conducted a benchmark of API portfolios offered by market industry leaders in a similar service segments. With our help, the customer articulated their API strategy and mapped their business offering to the API-based service portfolio.
  • Scoring matrix: we created a scoring matrix that considers potential business value, implementation effort and risks. The model was built so that it can be re-used in different areas of the customer’s company.  
  • API prioritization strategy: we created a prioritized backlog and defined a roadmap by applying the strategy defined and the scoring matrix created to the API Inventory.

Solution

What we did to support our client:

  • API market scan: we conducted a benchmark of API portfolios offered by market industry leaders in a similar service segments. With our help, the customer articulated their API strategy and mapped their business offering to the API-based service portfolio.
  • Scoring matrix: we created a scoring matrix that considers potential business value, implementation effort and risks. The model was built so that it can be re-used in different areas of the customer’s company.  
  • API prioritization strategy: we created a prioritized backlog and defined a roadmap by applying the strategy defined and the scoring matrix created to the API Inventory.

Results

Our assistance allowed the client to better articulate their API strategy internally and select the first range of services to be offered through the API portal. The flexible framework established enables our client to adjust their strategy in response to market trends and the ever-evolving customer demands.

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