A global payment network was struggling to manage and evolve its operating regulations, and needed the help from our consultants.

Over years, their policies had grown into more than 3,300+ pages spread across domestic, international, dispute, and alliance rulebooks. This created three critical problems:

• No reliable way to compare their regulations with the rules of competitors

• No visibility into regulatory gaps, overlaps, or inconsistencies

• No mechanism to move from reactive rule changes to strategic policy governance

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Leadership needed a way to understand: “Where are we exposed, and where do we want to compete?”

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Solution

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We designed and built a comprehensive policy mapping and benchmarking platform that transformed fragmented rulebooks into a navigable, decision-ready intelligence system.

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What we delivered:

1. Policy intelligence foundation

• Analyzed 3,300+ pages of operating regulations across multiple payment networks

• Built a centralized rule and definition inventory covering domestic and international rules, dispute management and network alliance policies
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2. Cross-network rule mapping

• Mapped equivalent rules across networks

• Created side-by-side comparisons for like-for-like policy evaluation

• Enabled one-click navigation between corresponding rules
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3. Gap and risk visualization

• Designed heatmaps and traffic-light indicators showing competitive gaps, compliance risk and areas of over- or under- regulation

4. Strategic prioritization

• Delivered a phased gap assessment with severity scoring, business impact and regulatory exposure

• Produced a prioritized remediation roadmap for leadership
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5. Enterprise-ready delivery

• Implemented in a highly structured Excel-based management system

• Delivered in phases over 90 days, enabling early insight while building full coverage
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Results

The client gained a single, authoritative view of their policy landscape across all networks. What was previously spread across thousands of pages of disconnected rulebooks became a centralized, navigable system for governance and decision-making.

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